Shipping policy

All products are sent using Royal Mail. We check all orders before despatch in order to make every endeavour that your order arrives as specified, timeously and in perfect condition.

Orders are processed during office hours Monday-Friday 8am-4pm. Orders made after 2pm may be dispatched the following working day.

All parcels are normally sent by 1st class post and are costed by weight. Please note that the majority of our orders do arrive the following working day but 1st class post can be anything from 1-3 working days as stated by Royal Mail.

You may also choose for your order to be sent using Royal Mail's signed for service for an additional charge as stated in the shipping options. 

Any items sent using Royal Mail are subject to Royal Mail's terms, conditions and exceptions that can be found on the Royal Mail website.

For queries regarding shipping please contact info@scentshotwaxmelts.co.uk.